Epoch Home Care was established in October 2015 by Stacey Gardner and Amanda Brown. Friends for over 20 years and both with backgrounds in care, both personally and professionally, they both decided to open an agency that kept to its promise of delivering care at its highest level at all times to its clients.
I joined the care industry over 10 years ago and became Registered Manager of that service for over 6 years. In early 2013 I completed a Degree in Health & Social Care. After completing my Degree I had the drive and desire to open a new service and offer care.
I started in care in 2012 as a care assistant with the company who looked after my dad. I loved caring for people and the feeling at the end of the day that I’ve helped someone throughout their day is good to go to sleep on! I decided I would like to do more than part time care work so Amanda and I decided to set up Epoch Home Care together.
I have been with Epoch since our doors opened in 2015, but I have been in care for over 10 years. I work full time in our office as Care Coordinator, which involves putting care packages together, arranging the rotas for our Independent Living Assistants, and manning the out of hours phone once a month. I often go out caring outside of our office hours too, meaning I get to know our clients face to face instead of just over the phone. I enjoy knowing I make a big difference to their lives, ensuring they are able to stay in their own homes with a little help from Epoch.
I started working in care 11 years ago when I had finally took the plunge to do it. Care has always been a passion of mine since I was 16 years old and had nursed my nanna through lung cancer! I have been with Epoch for almost 3 years and I am fully involved with caring for our amazing clients, as well as now working part time in our office.
Welcome to our new website! Please have a look around and have a look at the services
read moreWelcome to our new website! Please have a look around and have a look at the services
Please contact us through our website or on 0113 258 4294 and we can arrange to come out and meet you and your family to discuss your specific needs.
Care can be privately funded by you however there are several other methods of acquiring funding for your care. This could also be from the local authority or NHS. We can advise you how to get started with the funding process.
We operate between 7am and 10pm, 7 days a week, 365 days a year. Our initial meeting with you and your family is the time when your needs are discussed and a care plan that is exclusive to you is put together with agreed days and times. This ensures our Independent Living Assistants are fully equipped to support you every day in your own home.
We appreciate everybody is different and things can change. Our care packages are built around your specific needs. If anything changes or it isn’t quite working how you’d like it to, we can come and see you to discuss it further. We also come and visit you every six months to review your care plan.
Independent Living Assistants are not nurses. Therefore, we cannot administer injections or change dressings, etc. We cannot carry out any tasks which are likely to cause risk to either yourself or the Independent Living Assistants. Tasks and duties will be agreed with you in advance and any changes to your care plan can be discussed and implemented.
We have our own inhouse recruitment procedure which involves an enhanced DBS check. Full training is given to all staff and kept up to date. Each Independent Living Assistant will always be in full uniform and will carry an identification card.
Our office is usually open Monday to Friday 9am to 5pm. We have an emergency telephone number should you require assistance out of hours.
We usually put a small team together for each client as having one Independent Living Assistant assigned to you wouldn’t be sustainable due to holidays, days off, etc.
Epoch have been providing our family (originally mum & dad, now just mum) with care since the company was founded.
They have always, without fail, provided the very best of care. The carers are 100% reliable and treat my mum with dignity and respect. Many of the carers have worked with them for years so mum has continuity and considers them to be her friends.
Epoch always keep me informed of any concerns that they have over mum’s health, ringing the doctor if necessary and they even contacted me when mum’s elderly cat appeared unwell!
Unfortunately, I cannot be with mum everyday but I know that she is in safe hands. Our family have experienced a few challenges in recent times but the one thing I haven’t had to worry about is mum’s day to day care, for which I am hugely grateful.
To the Epoch team – just wanted to say a huge thank you for the support and care you have shown my mum for the past 18 months! We are so grateful for the kind, compassionate and professional service you provide.
I want to pass on to Epoch my thanks for providing Marc with such a great team of cares for the last months of his life. Their dedication, good humour and thoughtfulness helped him and I cope with this dreadful illness. Please pass on to everyone my eternal gratitude.
I just wanted to thank you on behalf of us all for the care and love you showed to our dear grandma and mum. I know she thought a lot about you, and as a family we could not have asked for nicer people to care for her and support our family. You swept in like little angels when needed which was a great help to us all. Even through this sad time you managed to make her laugh with your stories, which we will never forget. Thank you again.
How wonderful the care and support your cares give to marc. The nurses found the professionalism excellent and are very impressed! I felt I had to send a little note to say thank you!
Epoch Home Care (EHC) Limited
77c Broadgate Lane,
Horsforth,
Leeds LS18 5DU
0113 258 4294
